Who we are
Our website address is: https://helpahive.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
In our contact forms, your information will be kept private on our website. The information you provide to us will only be used to respond to your contact request. We will never sell, rent, give, loan, or provide your personal information to anyone without your explicit consent. Filling out our contact form does not add you to any ongoing or future email sequences or newsletters.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use tracking data through JetPack that enables us to see which pages on our website is being viewed from which countries. This helps us know more about our viewers to provide relevant information about beekeeping for your location.
Who we share your data with
Your generic location data is shared with JetPack as a means to help us view the analytics of www.helpahive.com. If you choose to sign up for our email newsletters or make a purchase, your name and email will be shared in our account with MailerLite, who we send emails through.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We require your contact information if you choose to opt into our forms for making purchases, leaving comments, or to sign up for our email newsletter. Your contact information will be kept secure with our email service provider.
Leaving comments or subscribing to our emails will require your name and email address.
Purchasing products from us will require your full name, address, email address, and billing information.